Customer Reviews


At Benedict Subaru, we are proud to serve drivers in the Norwich, Utica, Oneonta, and Cortland, NY areas. The world-class vehicles we sell take a back seat to the world-class people we are lucky enough to call our customers. Whether you've been a lifelong customer of Benedict's, or a first time visitor, our goal is to make you feel comfortable and confident in knowing that Benedict Subaru will always put your needs first. We put the customer at the center of every single decision we make, and the feedback we receive from you means the world to us.

Check out some of the wonderful feedback we've received from past and current customers, and please don't hesitate to leave us a review!


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Sales Reviews


"Absolutely the best automotive experience of my life! You can depend on honest, professional treatment from the buying experience to service after the sale. A dealership willing to go the extra mile to make sure customers are satisfied. Simply the Best!!"

- James J., Red Creek, NY

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"I couldn't be happier with the car I purchased from Benedict's or the service that I have been given, from the time of purchase up until my recent oil change this past Monday. Excellent service and friendly staff!!!"

-  Kimberly S., Norwich, NY

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"I was treated like I was part of the Benedict family. I will tell all my family and friends to go to your dealership if and when they're looking for their next car. Thanks for making my car buying such a breeze. I'd like to thank Heather, my sales lady. She was so friendly."

- Ivy M., Norwich, NY

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Service Reviews


"I didn't have an appointment, but the service department squeezed me in because they knew I was leaving on a long trip. As it turned out, I probably would have broken down somewhere along the way if they hadn't been so good about taking care of my car problems. I can't say enough good things about the service department."

                                                                                                                                                        - Sara A., Deposit, NY

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"I ran into unexpected additional repairs during my most recent service. Connie at the Service Desk went over and beyond to meet my needs and did so when the phones were ringing and a couple of customers were waiting. She never lost her cool, and accommodated all customers. I picked my vehicle up and it was ready when promised and it was even washed! You have an outstanding team and I hope you recognize them appropriately!"

- Catherine T., Cooperstown, NY
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Service Center

Body Shop Reviews


"The people who work at Benedict's are always friendly, patient, and obviously know their area of expertise very well. I was very happy with the body work and the repair of the car."

- Gail and Jim S., Oxford, NY

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"Charles in the Body Shop was excellent! Iam very satisfied with the work performed. The 'detailing' of the vehicle was very appreciated! Thanks for a great job!"

- Paul E., Norwich, NY
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Body Shop
 
The kind words above are from e-Surveys our customers fill out following their experience at our dealership. To leave a review at any time, please click on one of the icons below!